At Eyekiller, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or engage with our services. We’ve kept it clear and straightforward, because transparency and trust are at the heart of what we do.

Who we are

Eyekiller Ltd
8 Dufferin Court
Bangor
Co Down
Northern Ireland
BT20 3BX

Company Number: NI045770

We are registered as a Data Controller with the Information Commissioner's Office (ICO) under registration reference: ZA329087

What this policy covers

This Privacy Policy applies to:

Visitors to our website
People who submit enquiries or download content
Clients using our services
Job applicants and our employees
Data shared with us by third parties with your consent

The personal information we collect

We may collect and process the following types of personal data:

Name
Email address
Phone number
Company details
Any other information you choose to provide via forms or communication

We only collect this information when you actively provide it to us, or when a third party shares it with your consent.

How we use your information

We use your personal information to:

Respond to your enquiries (legitimate interest)
Deliver our services as part of a contract
Send updates and content related to your interests (legitimate interest)
Improve and secure our website and customer experience

You can opt out of any marketing communications at any time.

Visitors to our website

When you visit www.eyekiller.com, we use third-party tools to understand how people interact with our site:

Google Analytics – Collects anonymous data on user behaviour and website performance
Google Ads – Collects anonymous data on user behaviour for retargeting purposes and advertising through Google Ads
Bing Ads – Collects anonymous data on user behaviour for retargeting purposes and advertising through Bing Ads
Meta (Facebook & Instagram) – Collects anonymous data via a Meta Pixel for retargeting and advertising
LinkedIn – Collects anonymous data via an Insights Tag for retargeting and advertising through LinkedIn
YouTube – We embed YouTube videos on our website; viewing these may allow YouTube to collect data about your interaction
Vimeo – We embed Vimeo videos on our website; viewing these may allow Vimeo to collect data about your interaction
Microsoft Clarity – Collects anonymous data on user behaviour, session recordings, and site performance
Campaign Monitor – Manages email communications and securely stores subscriber data
Matomo - collects anonymous first party data on user behaviour and website performance
CookieYes – manages user cookie consent and preferences; see our Cookie Policy for details

We do not attempt to personally identify visitors unless they voluntarily provide their information.

If we ever request personally identifiable information, we’ll make it clear what we’re collecting and why.

Personal data via third-party services

We use Campaign Monitor to communicate with users who’ve expressed interest in our services. Any personal data shared with these platforms is securely stored and never sold or transferred outside of Eyekiller.

People who use our services

If you’re a client or service user, we’ll collect data necessary to deliver the service and manage the relationship. This includes contact information and project-related details.

We may also contact you for feedback to improve our services.

Job applicants, employees, and former staff

Eyekiller is the data controller for all recruitment and employment-related data. We collect information necessary to process applications, manage employment, and comply with legal obligations.

If you have any queries about how we handle this information, please contact [email protected].

Grounds for processing

We rely on the following legal bases to process your personal data:

Legitimate interest – to respond to your enquiries, deliver content, and market our services appropriately
Contractual obligation – to fulfil agreements and deliver services
Consent – where you have actively opted in to receive specific types of communication

We always consider your rights and interests before processing personal data under legitimate interest.

Your rights

You have rights regarding your personal information, including:

Right to be informed – We provide clear details about how we use your data
Right of access – You can request a copy of the personal information we hold
Right to rectification – You can ask us to correct or complete your data
Right to erasure – You can request deletion where there’s no legal or contractual need to keep your data
Right to restrict processing – You can ask us to pause processing your data
Right to data portability – In some cases, you can request your data in a reusable format
Right to object – You can object to processing based on legitimate interest

We do not use your data for automated decision-making or profiling.

To exercise any of these rights, contact us at [email protected].

Data transfers outside the EEA

Some of our third-party platforms may process your data outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place to keep your data secure and confidential.

How we protect your data

We take data security seriously. Our approach includes:

Encrypted storage and secure data transfer (including HTTPS across our site)
Access controls, ensuring only authorised team members handle your information
Ongoing review and monitoring of security practices
Minimising data retention—we keep data only for as long as necessary

Complaints or concerns

If you have any questions or concerns about how we handle your personal data, we’d encourage you to contact us directly so we can resolve the issue.

If you're not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at:
https://ico.org.uk/make-a-complaint/

Links to other websites

Our website may contain links to external sites. This Privacy Policy does not cover how those sites handle your data. Please refer to their privacy statements individually.

Changes to this policy

We review our Privacy Policy regularly to ensure it remains up to date.
Last updated: 20th April 2025

Contact us

Data Privacy Officer
Eyekiller Ltd
8 Dufferin Court
Bangor
Co Down
Northern Ireland
BT20 3BX
Email: [email protected]

Privacy Policy